FAQs

FREQUENTLY ASKED QUESTIONS

WHO IS CUTECOCO?

CUTE COCO is a professional global online store for the latest Women Swimsuits, Swimsuit Cover-ups, etc.

Our commitment is to provide customers high quality, trendy fashion products at favorable prices along with a class-leading customer service experience.

CUTE COCO offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and payment processes guarantee a safe and secure purchasing environment.

CUTE COCO is not just some fashionistas working solely for a rapid development, we will try hard to become one of the top online shopping company, to bring the quickest and affordable fashion to all females, through hard work, creativity and dedication.

If you have any question, please send email to our customer service: info@cutecoco.com

 About Products

1. How about the quality of your product?

Our products are high quality with favorable price. We pay much attention to our customers' shopping experience. We will always put it on our priority.


2. Can I change or cancel the items in my paid order?

Yes, you can, as long as it hasn't been shipped yet, so if you decide to cancel your order, please send email ASAP to: info@cutecoco.com

PRIVACY

Read the Privacy Policy here.
 

TERMS & CONDITIONS

Read the Terms & Conditions here.
 

HOW TO SHOP AT CUTECOCO?

 

1. Payment Methods:
  • Visa
  • Master
  • American Express
  • Discover
  • JCB
  • Paypal
  • Paypal Credit
  • Apple Pay
  • Google Pay
 Notice: Debit card is not acceptable in checkout and will not be processed!
  •  Notice: Debit card is not acceptable in checkout and will not be processed!
 Notice: Debit card is not acceptable in checkout and will not be processed!
 
2. Coupon Code
Discount code is created to use in checkout. How to use it?
1. Enter the discount code input box and tap your discount name.
2.Click Apply. 
Notice: If you want to remove the discount code from the input box, then tap the X button.
 

SHIPPING POLICY

 

1. How long for shipment? 
For more shipping details, please click here.
2. Where is my order?
Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status. Click here.
Please contact us within 3 months of shipment if the package does not arrive in time. Note that overdue requests may not be accepted.
 
3. Tips for shipping
1) A telephone number is required for delivery. Leave the correct email address in your order so that order confirmation and shipping confirmation will be sent. 
2) APO/FPO & PO Boxes are not accepted. We will refund you the shipping fee if you pay additional fee with a PO box address. 
3) For Alaska, American Samoa, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, and the Virgin Islands, there will be a little bit shipping fee. 
4) Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by CUTE COCO.
 
 

CONTACT US

-- Reach us on PinterestFacebookTwitter, or Instagram
-- For issues or questions, please reach out to our customer center: info@cutecoco.com.
 

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